Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Web Hosting Control Panel you can find an in–depth Help Center section featuring a variety of how–to articles and commonly asked questions. They are answered by our support team of knowledgeable technicians. Simply fill in your question and our intelligent software will provide you with the best answer.

  • Top quality support service
  • How–To Video Clips

  • We have compiled a collection of step–by–step video tutorials that visually display how you can fix a common problem associated with your Linux cloud hosting account. You’ll find the training videos in the Help Center.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 help desk service with a 1–hour ticket response time guarantee. A group of professional tech support engineers will be online for you to respond to all the questions that you could have. During non–peak times, a reply will be provided within just 20 minutes.