If your website hosting company supplies live chat support, you're able to talk with a representative live and learn useful information or get an issue resolved in a timely manner. The key advantage of using chat as an alternative to calling to talk with a live person is that you will need just a computer with world wide web access, so you won't pay any fees in the event that you're in a different state or country. What's more, it will be easier to copy and paste info like domain names, usernames or error messages in other words details that are sometimes difficult to share with the other party over the phone. The real-time chat is also a much quicker solution to contact the hosting supplier's support crew compared to using a ticketing system. What's more, when some problem requires a little more time to be resolved, you're able to do something different while you wait for support on the live chat, so you won't waste time - something that's impossible in case you're on the telephone.

Live Chat Support in Cloud Hosting

We provide a live chat assistance service for all Linux cloud hosting that we offer and we will help you with almost everything in real time. In case you do not have an account with us yet, we will be able to provide you with more details about the plans to help you to select the most suitable package. In case you are an active customer, we will be able to assist you with any billing or general matter in addition to with multiple common technical issues, such as an email address installation in a desktop e-mail client. In case you can't phone us for some reason or you're in some country where we do not have a local phone number, our live chat is the best choice to contact us. Needless to say, some problems need additional time to examine and test, so you'll have to open a support ticket to our technicians, still, we are able to save your time and assist you with lots of troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

Using the live chat support service that we provide with all our Linux semi-dedicated hosting packages, you'll be able to find the replies for any questions you may have or have numerous issues resolved without delay. The chat service is accessible each and every day, so you will be able to contact an agent even on holidays and weekends. If you are not sure which plan is better for your sites or if our innovative cloud hosting platform matches some system requirements, you can join our live chat before you purchase anything. If you are a current customer, you'll be able to obtain more info about account settings, billing issues along with a variety of common technical problems you may experience, for instance if you cannot install an e-mail account in a client on your personal computer. The live chat can save you plenty of time no matter where you are or when you contact us.