Service Uptime Guarantee in Cloud Hosting
If you purchase a cloud hosting plan from us, we guarantee that your sites are going to be up and running no less than 99.9% of the time. We have practically got rid of the hosting server downtime by using a state-of-the-art cloud hosting platform in which separate clusters of web servers deal with every portion of the overall service - files, databases, e-mails, etc. In that way, when there is a problem with a server, the other servers inside the cluster shall simply take over and your websites won't be affected whatsoever. In order to avoid any infrastructure issues, we additionally have diesel backup generators and a number of independent Internet providers. Competent professionals check the servers 24/7 to tackle any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
If you acquire a semi-dedicated server plan from us, you are going to enjoy a guaranteed 99.9% uptime. Your account is going to be created on a modern cloud website hosting platform with a load-balancing system that virtually eliminates any kind of downtime. The files, emails, stats and databases are all managed by their own clusters of servers, so even if there's an issue one server, your websites will not be affected in any way. This allows us to offer a way more stable website hosting service compared with companies which run everything on a single web server where a problem with a single service can take the entire server down. In order to avoid infrastructure complications, our data centers work with multiple Internet providers and powerful diesel generators, so regardless of what happens, the web servers will keep functioning with no disruptions and your sites will remain working. Any software issues are going to be dealt with immediately by our knowledgeable group of professionals that monitor all servers 24/7.
Service Uptime Guarantee in VPS Hosting
When you purchase a Virtual Private Server through us, we warrant that the physical hosting server your account is set up on will be up and running at least 99.9% of the time. While we are not able to control what you will do with your Virtual Private Server and what you set up on it, we'll make certain that the main hosting server will work 24/7 with no disruptions. Our facilities have redundant Internet providers and backup power generators to ensure the constant work of all machines accommodated there. If you experience a problem with any virtual server on the physical one, we have a crew of expert admins to eradicate it in a very timely manner and to to guarantee the other virtual private server accounts within that server aren't going to be affected. We use only new, meticulously tested hardware components for all of the servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Web Hosting
While we can't control what you do with your dedicated server, what offline software and / or script-driven apps you set up on it or when you restart it, we can guarantee that it will be accessible a minimum of 99.9% of the time. Your web server will be situated in our state-of-the-art facility in downtown Chicago and its uptime and accessibility will be guaranteed by powerful diesel backup generators and several Internet providers, so no blackouts or any other infrastructural problems will affect the proper functioning of your internet sites at any time. Our expert group of system admins will make sure that if your server freezes for some reason, it's going to be restarted immediately. In order to avoid any probability of malfunctions, we're going to give you a server with new and diligently tested hardware components to make sure that all of your sites are going to be operational no matter what.