A 99.9% Server Uptime
The advantage of setting up your very own cloud hosting system is that you do not need to be worried about compatibility – you design a specific set of software applications in such a manner as to work with a defined set of hardware components. The result is something way more solid and reliable, since there are much less potential risks of failure. We have set up our cloud hosting platform atop proven hardware components along with a significantly tweaked version of SELinux in order to create a fully risk–free home for your own websites.
For this reason, with each of our Linux cloud hosting packages we give you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
Other than our cloud hosting platform, we have also set up our own internal network in each one of our datacenters. Everything is based on world–class hardware components manufactured by Juniper. What’s more, on each router, we’ve installed a firewall with an elaborate algorithm in an attempt to sift all dubious requests.
Hence, in all our data center facilities – in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center and in our Australia located data center, you can enjoy a 99.9% network uptime guarantee. And this guarantee is available with all hosting plans in each and every datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it’s your cash at stake, you can’t feel truly safe. This is why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you don’t feel satisfied with our service or in case you would like to use a bit more powerful hosting solution, like a Linux VPS hosting packages or even a dedicated web hosting – we’ll give you your money back in full, without any hidden costs or return taxes.
24/7 Technical Support
We have attentively selected each individual member of our 24x7 support team to ensure that we can offer the best possible customer support service you can possibly get. Each one of our techs has several years of experience dealing with hosting accounts behind his back, so they know very well what they are doing. Besides, they are at your disposal 24/7 – you can get in touch with them at any moment and they will reply back to you ASAP.
Their average response time is below 20 minutes, while with other web hosting suppliers you have to wait around for days. And we also offer you a 1–hour response time guarantee. Regardless of what happens, your inquiries will be replied to within 1 hour.